The Benning TC30 is a pocket sized, fully functional thermal imaging camera, which is both compact and robust, but also containing a host of advanced features needed to identify potential problems in the field. With the Benning TC30, you are able to find moisture problems, diagnose electrical and mechanical faults, plumbing issues, find hot spots in switchboards and look for pest problems, air leaks and energy losses in buildings. The TC30 allows you to save both thermal and visual images in it's memory, then easily adjust them and compile professional reports for customers in just a few easy steps.

The Benning TC Analyser software provided with the Benning TC30 allows the thermal camera to transfer data directly from the thermal camera to a PC for analysis and reporting, plus the additional WiFi allows the TC30 to seamlessly integrate with the Benning TC-Image Link app (available for both Android and iOS), which allows live viewing, download, analysis and storage of images on to a mobile device, including easy sharing of reports and images whilst on site with key personnel.

Although it is small, the Benning TC30 offers a number of measurement functions for professional users. A spot meter is displayed and the maximum and minimum temperature, to show which part of the image is hottest or coldest, aiding to fast diagnosis of thermal anomalies, and auto level and span is also added to the Benning TC30, which allows the camera to automatically adjust the images level and span, optimising the image and bringing out more subtle details. These features reduce the amount of time spent on making adjustments to the thermal camera and help to reduce diagnostic time. Additionally the TC30 thermal imaging camera also boasts 5 image modes including thermal image, visual image, blending, fusion, picture in picture and 8 colour palettes.

To keep the design of the Benning TC30 both compact and uncomplicated, it uses a new 3.5" intuitive touchscreen, which gives an experience similar to a touch screen smartphone or tablet, allowing all key functions and menus to be accessed right there on the screen. The Benning TC30 also includes auto orientation, ensuring that the image is the right way up, as is the measurement data, regardless of whether the TC30 is being used in landscape or portrait orientation.

When using the Benning TC30 thermal imaging camera in macro mode, with the optional macro lens, thermal imaging of very small objects (for example electronic components or extremely small temperature anomalies) can be performed.

Key Features:

Compact, and fully featured thermal imaging camera, designed to fit into a shirt pocket
Low cost puts the Benning TC30 within the range of more budgets
256 x 192 true infrared resolution (49,152 temperature pixels)
Improved thermal sensitivity (NETD) of <40mK (0.04°C)
Fast 25Hz refresh rate
Measure temperatures from -20°C to +400°C
Macro mode (requires optional add on lens) for imaging small objects
8 megapixel digital camera with 4x digital zoom captures visual images at the same time as thermal images
3.5 inch (8.9cms) touchscreen
Auto and Manual Level/Span feature
Multiple Image modes (Thermal, Visual, Blending, Fusion, Picture in Picture)
8 colour palettes
Auto detection of hot and cold spots
3 Capture modes (single image, time interval of 1 to 60s or continous up to 9 images)
Lightweight, pocket-sized design
Wi-Fi connection to mobile devices (Android and iOS) with Benning TC-Image Link App
USB-C port for connection to PC via Benning TC Analyser software
Integrated 16GB flash memory holds up tof 60,000 images or 54 hours of video
Rechargeable lithium-ion battery (4 hours)
IP54 rated
Drop tested up to 2m

PLEASE NOTE THAT WE SUPPLY THE TC30 WITH AN AUSTRALIAN CHARGING PLUG

Returns Refunds And Warranty Claims

Please note that although we make every effort to keep our refund returns and warranty policies current, the Testrix Systems return refund and warranties policy as shown below may be subject to change over time. Please contact us to discuss your return or refund. Because of the nature of our equipment, we do not offer change of mind refunds.

Refunds And Returns Terms And Conditions Overview

Our policy lasts 14 days.
If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Most of our equipment is exempt from being returned, because it may be very specialized and customized to your specific needs.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@testrix.com.au.

Send your item to:

Lvl 19, 10 Eagle Street, Brisbane, QLD 4000. Please do not send any equipment to use without obtaining prior approval and a valid RMA number.

Partial Refunds

There are certain situations where only partial refunds are granted (if applicable) on returned products:

Equipment with obvious signs of use
Any part of the equipment that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery
Any equipment being returned for reasons other than a warranty claim
If Testrix Systems accepts equipment for return within 14 days at it's discretion, a re-stocking fee of 30% will be levied against any refund amount.

Warranty Claims

As the manufacturer, we warrant all of our equipment against faulty workmanship and defects and as such we will repair or replace any equipment which is faulty as a result of our manufacturing processes. For any equipment not manufactured by Testrix Systems, we will undertake all necessary obligations or duties with the original equipment manufacturer (OEM) on your behalf to process any warranty claim on your behalf.

Should you wish to commence a warranty claim, please email us at sales@testrix.com.au and request a Returns Material Authorisation (RMA) form. We will ask you to explain the nature of the claim and if applicable, issue you with a returns number.

Void Warranties

There are some situations where a warranty claim cannot be granted:

Equipment with any physical damage.
Any part of the equipment which has been tampered with. This includes opening the equipment (apart from the battery cover) without prior authorisation.
Any equipment with missing parts or components, replacement or non-standard parts.
Any piece of equipment which may shows signs of misuse.
Any equipment which is not deemed to be faulty when examined.
In the case of pipe inspection camera systems, water damage or ingress to camera heads.

You will be responsible for paying your own shipping costs for returning the equipment. Shipping costs are non-refundable. If we grant a warranty claim, we will bear the return shipping costs to you.

A decision to grant or refuse a warranty claim is at the complete discretion of Testrix Systems. Should a warranty claim be refused, we may also charge an inspection fee, and return shipping to you.

Australian Purchases

The following statement applies only to Australian purchases:

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Shipping Returns

To return your product, you should send your product to:

Lvl 19, 10 Eagle Street, Brisbane, QLD 4000. Please only send items once you have a valid RMA number and NOT before.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Acceptance Of Returns

We are unable to accept returns for any other purpose other than warranty claims.

We also do not accept products that have been removed from their original packaging, or that show any signs of use.

The decision to accept a return, other than a warranty claim is at the complete discretion of Testrix Systems.

Important, please note:

In the event of accepting a return, in order to complete it, we require a copy of the original tax invoice or proof of purchase.
Please do not send any equipment to us without a completed Returns Material Authorisation (RMA) form, which must first be approved by Testrix Systems.
On approval, we will issue you with a returns number. Without this number, we cannot accept any equipment at our premises.

Returns And Refunds Processing (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Please note: The granting of a refund is at the complete discretion of Testrix Systems and is non-negotiable. We also reserve the right to deduct a re-stocking fee of 30% of the original invoice value.

If you are approved, then your refund (minus any re-stocking fee) will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a reasonable time frame, usually no longer than 7 days in most cases.

Late or missing refunds (if applicable)

If you haven’t received a refund within 7 days, first check your bank account.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@testrix.com.au.

Exchanges (if applicable)

Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance, as we can’t guarantee that we will receive your returned item.